Cookie Policy
This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Website. For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker. Some of the purposes for which Trackers are used may also require the User's consent, depending on the applicable law. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document. This Website uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them. The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session. In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.How this Website uses Trackers
This Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
Technical Trackers
Storage duration:
- LCSESSID: duration of the session
- sp: duration of the session
- _sp_ses.95f7: duration of the session
- _sp_id.95f7: duration of the session
- SERVERID: duration of the session
- ar_debug: duration of the session
- ivbsTestCD: 24 hours
- smg: duration of the session
- ictf_master: duration of the session
- ictf_il2086: duration of the session
- _gat_gtag_UA_1598936_9: 1 minute
Necessary
Contact form
By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data processed: country; email address; first name; gender; last name; phone number; physical address; ZIP/Postal code.
Apple Pay
Apple Pay is a payment service provided by Mollie, which allows Users to make payments using their mobile phones.
Cloudflare CDN
The way Cloudflare is integrated means that it filters all the traffic through this Website, i.e., communication between this Website and the User's browser, while also allowing analytical data from this Website to be collected.
Personal Data processed: Trackers; various types of Data as specified in the privacy policy of the service.
Font Awesome
Personal Data processed: Trackers; Usage Data.
Dixa
Managing support and contact requests.
Personal Data collected: Various types of data as specified in the privacy policy of the service. Data communicated while using the service.
Dixa is a support and contact request management service provided by Dixa, Inc.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Google Fonts
Personal Data processed: Trackers; Usage Data.
Category of Personal Information collected according to CCPA: internet information.
This processing constitutes:
- a Sale in California
Google Pay
Google Pay is a payment service provided by Google Ireland Limited, which allows users to make online payments using their Google credentials.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Friendly Captcha
The use of CAPTCHA is subject to Friendly Captcha's privacy policy and terms of use.
Personal Data processed:
- The request headers; User-Agent, Origin and Referer.
- The puzzle itself which contains information about the account and site key it is related to.
- The version of the widget.
- A timestamp.
Friendly Captcha stores an anonymized counter per IP address for dynamic puzzle difficulty on the edge network to detect malicious users and minimize blocking legitimate users. This data is stored entirely separately from the rest of the data and cannot be correlated to specific websites or anything else. Friendly Captcha anonymizes IP addresses using a one-way hash of certain values so they cannot be personally identified.
Friendly Captcha do NOT ask for other information or personal information, such as your name, email, and online profiles.
UPS Shipping
United Parcel Service is an American multinational shipping & receiving and supply chain management company founded in 1907. Originally known as the American Messenger Company specializing in telegraphs, UPS has grown to become a Fortune 500 company and one of the world's largest shipping couriers.
Sales Manago
SALESmanago is a User database management service provided by Benhauer Sp. z o.o.
SALESmanago may use Trackers to recognise and track Users behaviour, as well as, to help deliver personalised ads and content.
Personal Data processed: billing address; city; contact info; country; device information; email address; first name; last name; phone number; physical address; purchase history; Usage Data.
Pinterest Ads
Pinterest Ads is an advertising service provided by Pinterest, Inc. that allows the Owner to run advertising campaigns on the Pinterest advertising network.
Users may opt out of behavioral advertising features through their device settings, their Pinterest personalization settings.
Klarna
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Non-continuous geolocation
This Website may collect, use, and share User location Data in order to provide location-based services.
Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by this Website.
The geographic location of the User is determined in a manner that isn't continuous, either at the specific request of the User or when the User doesn't point out its current location in the appropriate field and allows the application to detect the position automatically.
Personal Data Collected: Geographic position
Paypal
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
Google Analytics 4
Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
Personal Data collected:
- Usage data
- City
- Device information
- Session statistics
- Browser information
Google Tag Manager
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data processed: Usage Data.
Sentry
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Video Vimeo
Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Website to incorporate content of this kind on its pages.
Payment by bank transfer
In the event that the chosen payment method is a direct bank transfer to the current account indicated by this Website, the Owner will collect the payment details of the User, i. e. the current account number of the sender, the SWIFT code, the bank and the name of the sender. Such data will be collected and processed exclusively within the transaction and for billing purposes only.
Personal Data collected:
- Payment info
- First name
- Last name
Zapier
Zapier is a workflow automation service provided by Zapier, Inc. that automates the movement of Data between (third-party) services.
Personal Data collected:
- First name
- Last name
- Email address
- Phone number
Contact phone
Personal Data processed: phone number.
Contact email
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase.
Personal Data processed: email address.
Mollie
Mollie Payment Service
Seon
To prevent the risk of fraud, the following personal data collected about you in connection with a credit purchase may be disclosed for analysis by an external company: SEON Technologies. The analysis gives us a forecast of how likely it is that your purchase is in fact an attempted fraud.
Snowplow
Matomo
This is an open source web analytics service. Matomo is providing the technology. However, Matomo is not processing any data as the data is not being transferred to Matomo (Self hosting).
Cookie: _pk_cvar
The purpose is: Statistics (anonymous)
Expiration period: 30 minutes
Cookie: _pk_cvar
The purpose is: Statistics (anonymous)
Expiration period: 13 months
Cookie: _pk_ses*
The purpose is: Statistics (anonymous)
Expiration period: session
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.
Data transfer to countries that guarantee European standards
The European Commission adopts adequacy decisions for specific countries whenever it considers that country to possess and provide Personal Data protection standards comparable to those set forth by EU data protection legislation. Users can find an updated list of all adequacy decisions issued on the European Commission's website.
PayPal UK
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
PayPal Pay in 3 is a trading name of PayPal UK Ltd. Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH
Crisp Widget (Crisp IM SARL)
The Crisp Widget is a service for interacting with the Crisp live chat platform provided by Crisp IM SARL.
Personal Data processed: Data communicated while using the service; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service.
Category of personal information collected according to CCPA: identifiers; internet information.
This processing constitutes:
a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
Cloudflare Bot Management (Cloudflare Inc.)
Cloudflare Bot Management is a malicious bot protection and management service provided by Cloudflare Inc.
Personal Data processed: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code.
Category of personal information collected according to CCPA: identifiers; internet information; geolocation data; inferred information.
This processing constitutes:
- a sale according to the VCDPA, CPA, CTDPA and UCPA
- a sharing according to the CCPA
- targeted advertising according to the VCDPA, CPA, CTDPA and UCPA
Avatar API
Certain imagery displayed on this website is sourced from AvatarAPI.com, a service operated by Infinite Loop Development Ltd., and remains the copyright of the respective data subject.
Functionality
Tom Tom Maps
TomTom Maps is a maps visualisation service provided by TomTom International B.V. that allows this Website to incorporate content of this kind on its pages.
Experience
AddtoAny
AddToAny is a service provided by AddToAny LLC, which displays a widget that allows interaction with social networks and external platforms as well as sharing the contents of this Website.
Depending on the configuration, this service can display widgets belonging to third parties such as the managers of social networks where interactions are shared. In this case, also the third parties that provide the widget will be informed of interactions and Usage Data on the pages where this service is installed.
Data collected through the service may be used to help deliver interest-based advertising. Users can opt out of third-party interest-based advertising by visiting the Network Advertising Initiative opt-out page.
Category of personal information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
Mailing list or newsletter
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase.
Category of Personal Information collected according to CCPA: identifiers.
- This processing constitutes:
- a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Montana
Measurement
Marketing
Facebook Ads Conversion
Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta advertising network with actions performed on this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
Personal Data processed: Trackers; Usage Data.
Facebook Custom Audience
Meta ads conversion tracking
Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta Audience Network with actions performed on this Website. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.
Google Ads Customer Match
Google Ads Customer Match is an advertising service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that allows matching Data that Users have shared with the Owner to existing Google accounts in order to target them or similar Users with personalised ads.
Category of personal information collected according to CCPA: identifiers.
This processing constitutes:
- a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
- a sharing according to the CCPA
- targeted advertising according to the VCDPA, CPA, CTDPA and UCPA
Nextroll
NextRoll is an advertising service provided by NextRoll, Inc. NextRoll, Inc. performs a hash of the User’s email address in order to serve targeted advertising to other devices connected to them (i.e. cross-device tracking).
Personal Data processed: device information; purchase history; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data.
Meta Audience Network
This Website may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Meta Audience Network service. One of the ways Audience Network shows ads is by using the User's ad preferences. The User can control this in the Facebook ad settings. Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.
Personal Data processed: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data.
Category of Personal Information collected according to CCPA: identifiers; internet information.
This processing constitutes:
- a Sale in the United States
- a Sharing in California
- Targeted Advertising in Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Montana
Meta Lookalike Audience
Meta Lookalike Audience is an advertising and behavioural targeting service provided by Meta Platforms Ireland Limited that uses Data collected through Meta's Custom Audience in order to display ads to Users with similar behaviour to Users who are already in a Custom Audience list on the basis of their past use of this Website or engagement with relevant content across Meta's apps and services. On the basis of these Data, personalised ads will be shown to Users suggested by Meta Lookalike Audience.
Category of Personal Information collected according to CCPA: internet information.
This processing constitutes:
- a Sale in the United States
- a Sharing in California
- Targeted Advertising in Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Montana
Skimlinks
How to manage preferences on this Website
Users can set or update their preferences via the relevant privacy choices panel available on this Website.
With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
How to control or delete Cookies and similar technologies via your device settings
Users may use their own browser settings to: See what Cookies or other similar technologies have been set on the device; Block Cookies or similar technologies; Clear Cookies or similar technologies from the browser. The browser settings, however, do not allow granular control of consent by category. Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses: Google Chrome Mozilla Firefox Apple Safari Microsoft Internet Explorer Microsoft Edge Brave Opera Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).How to opt out of interest-based advertising
Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Consequences of denying consent
Users are free to decide whether or not to grant consent. However, please note that Trackers help this Website to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.
Owner and Data Controller
Trionic Sverige AB, Märstagatan 8, SE-753 23 UPPSALA
Owner contact email: [email protected]
Since the use of third-party Trackers through this Website cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.
Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Website.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
This Website (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Website as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations.
This privacy policy relates solely to this Website, if not stated otherwise within this document.
Latest update: Jan 9 2025
Our cookie policy may change in the future.
Shop & Prices
Product Reviews Our customers say Excellent
on
-
Rating:
Super article…
We are absolutely satisfied.
The rollator is really exclusive.
You don't feel as if you are using a "walking aid". We are often asked how great it looks, not as "rickety" as all the others you get.
And it is nice and light.
We are happy to recom…Rollator Walker 12er M/L black/black/gray
by Werner Fecker -
Rating:
The Veloped in south-west Germany (Black Forest)…
I am very enthusiastic about my Veloped. As I am almost 87 years old and unfortunately can no longer walk in the woods with Nordic walking poles, my daughter was looking for a real alternative to the ‘normal’ walker and she found it very quickly, she…
Veloped Tour 14er M black/reflex/red
by Christel Kugler -
Rating:
The Trionic walker gave me some of the freedom I had lost.…
The Trionic Veloped Rollator changed my life. I thought I would never be able to take walks again, but the Trionic changed that. Not only can I go on long walks, but I am able to hike many of the mountain trails that I love. I'm not saying I can go r…
Veloped Trek 14er M navy/black/yellow
by Dave Patton -
Rating:
What really surprised me was the smoothness of the Veloped.…
After extensively testing the Veloped Trek 14er M, I would like to describe my experience here. What really surprised me was the smoothness of the Veloped. Roots and branches are not an obstacle and can be easily driven over. The assembly and disasse…
Veloped Trek 14er M navy/black/yellow
by Isa Weigel -
Rating:
My Veloped Trek is a Life Saver…
My Veloped Trek arrived yesterday. I couldn’t wait to try it out. Managed a good walk down to our village, up and down kerbs no problem at all. I have not been able to do that walk without severe pain for a few years. I feel liberated and can’t wait …
Veloped Trek 12er M green/black/orange
by Susan Hak -
Rating:
The Veloped is the best walking aid you could have…
It was a lucky shot that I found the Veloped online, I fell for it immediately. The Veloped gives the best support you could imagine, it is much better than both walking canes and crutches, you can relax when you’re walking, it rolls very easily and …
Veloped Sport 14er M black/white/white
by Örjan Johansson -
Multi-Function Pump
by Alan Mothersole -
Rating:
Trionic Veloped is an excellent walking aid…
Trionic Veloped works well when you are walking along pavements when it is snowy, dry or wet. It's also a very good walking aid to be used in the forest when you are walking along paths or even in more difficult conditions. If you decide to buy Trion…
Veloped Sport 12er M navy/red/white
by Erja Rahkola -
Rating:
Easy rider…
Sir, since the purchase of the above walker my wife has found she has less bother getting around, and no back and shoulder pain, after a days shopping. Glides easily over imperfections in footways and footpaths. I can not express how happy it makes m…
Rollator Walker 12er M/L navy/black/red
by David Goodfellow