Product Review
Buying a ROLLATOR
Did a brochure request which arrived promptly from Sweden - why can’t local companies manage this!
Realised I would be a questionable size in terms of fitting their machines. So I rang and got through almost immediately and had an extremely informative conversation.
I was surprised and delighted to discover that returns were FREE! So decided to take the chance of trying it out.
Got a rapid free delivery (a couple of days, literally) to my door.
Well, it is everything I wanted. The Walker 12er is SIMPLY TREMENDOUS on several counts.
Build quality - Solid, quality finishes 10-year guarantee
Design - clever sorting of wheel sync issues
Performance & functionality - ergonomic grip choices
Ease of use - really good brakes
Beats anything I have seen here into a cocked hat of mundane, lazily designed not very well made lumps of tat. It also looks good, oozes quality.
The only small constructive criticism I have (the answer may well be in the pipeline) is unlike its bigger brother the 4x4 version of the Veloped there is no storage cover available yet.
I have to say the whole experience from start to receipt has been that rare thing with sales & customer service these days - a DELIGHT.
From one extremely happy user.
Simon Furse
